General Order Details

Generally, order details cannot be changed after the order is placed.

Delivery Address

You may be able to update your delivery address after placing your order.

Please note that we will not be able to change your delivery method after your order is placed.

Order Changes Deadlines

General Order Details

General Order Details changes can be requested before payment is made/received and before the order is processed on 10:00AM on Monday's.

Delivery Address

Delivery Address changes can be requested before shipment is processed.

Shipment is usually processed on Tuesday's and Wednesday's.

How to request a change?

If you need to change or update your order, please contact us as soon as possible with the details of your requested changes. We aim to process updates promptly before your order is finalized.

Information to Include

• 4 digit Order Number
• A detailed description of the changes you wish to make.
• Any additional information that might help us process your request quickly and accurately.

Contact Details

If you need to request a change, please email us at leylavanzyl@gmail.com to see if adjustments are possible.

Additional Fees

Generally, there are no extra charges for order changes made before processing. However, if the changes result in a higher-priced order or require special handling, additional fees may apply.

Confirmation of successful order update

Once your change request is reviewed and approved, we will confirm the updated order details via email. Please keep an eye on your inbox for this confirmation.